As the real estate market evolves, projects must embrace the latest operational management developments. In 2025, three key trends will shape building management: technology integration, sustainable operations, and placemaking.

Viet Nam’s commitment to net-zero emissions by 2050 and the Ministry of Construction’s policies promoting energy-efficient and green buildings in the Amended Law transform project management and operations. According to Savills experts, consumer decisions on living and working spaces go beyond just price, especially for those looking to upgrade to higher-quality buildings. To remain competitive, Developers and Management agents must stay agile and adaptable.

To help projects adapt to market changes and stand out among new offerings, here are three key trends shaping the property management sector in 2025: 

1. PropTech Implementation

Digital transformation is an unavoidable trend in Viet Nam, and the real estate sector is no exception. PropTech helps optimise operational efficiency and enhance users’ experiences in property management. 

Benefits of Proptech: 

• Automated operations, optimised efficiency: PropTech implementation reduces operational errors while saving management and personnel costs. 
• Management transparency: Real-time updates on costs, maintenance history, and operational data enable Developers, Management Teams, and customers to monitor performance easily. 
• Enhanced resident and tenant experience: Customers can access various amenities such as cost tracking, service registration, and updates directly through smart applications. 

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• Proptech: Solutions for Sustainability and Cost Mitigation

Recognising PropTech trends in property management, Savills has developed Property Cube - a management software that integrates advanced technology with insights into evolving consumer behaviours. Exclusively used in Savills-managed projects, Property Cube enhances two-way interaction for all stakeholders, ensuring a seamless and efficient experience. 

With Property Cube, residents and tenants can easily access essential updates on disease prevention, fire safety training, building regulations, etc., ensuring a faster, more seamless flow of information than traditional communication methods. The software also simplifies daily interactions, allowing users to book amenities, make online payments, and contact the Property Management Team with just a few taps. 

2. Sustainable operations

The commitment to Net Zero emissions by 2050 at COP26 drives the real estate sector toward greener operations. With buildings responsible for 40% of global CO2 emissions, adopting sustainable solutions is no longer optional but essential. As climate change and ESG standards gain urgency, the industry must act swiftly to align with Net Zero goals.

In an increasingly competitive market,  customer expectations have evolved significantly. To attract clients in 2025, developers must offer added value beyond just a bare living or working space.

As a consultancy and management partner, Savills collaborates with developers to drive sustainability in real estate projects. Key operational solutions include: 

• Energy optimisation: Using energy-efficient LED lighting, automating lighting and HVAC systems, and promoting renewable energy. 
• Water and waste management: Treating wastewater on-site, managing rainwater, and implementing waste segregation and recycling at the source. 
• Air quality and noise control: Improving indoor air quality and implementing noise reduction measures.

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• Operational solutions for green-certified buildings

3. Placemaking in Property Management

Placemaking creates quality living and working spaces that balance aesthetics with functionality while reflecting the local community's unique character and identity. This process aims to: 

• Develop strong community bonds. 
• Enhance users’ benefits and experiences. 
• Increase tangible commercial value for property developers and owners.

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• Applying Placemaking in Property Management

At Savills, beyond providing amenities and ensuring smooth daily operations, we focus on creating vibrant living and working environments where residents and tenants can interact, connect, and grow. We create distinctive spaces that meet residents' and tenants' needs and aspirations through community events, social-cultural activities, and engagement programs. 

Conclusion

In an increasingly competitive market, staying ahead of new trends is essential for the success of any real estate project. Savills partners with developers to implement PropTech solutions, establish sustainability-focused operations, and drive Placemaking—creating spaces that deliver economic and experiential value. 

Contact our Property Management Department to stay ahead of these trends for your project.