Health and Safety in Property Management

Health and safety in property management protects the wellbeing of employees, residents, occupiers, and visitors. It also enhances the overall experience within the property. 

According to Savills experts, health and safety touches on diverse operational systems, including occupational safety, security, and asset safety. Mental health and wellbeing have also become crucial for property managers to find 21st-century solutions that speak to changing demands.  

Legal Aspects of Health and Safety in Property Management  

Vietnamese Law has clear regulations on health and safety in real estate to protect residents, occupiers, employees, and visitors. Today, buildings need to deliver a secure environment to work and live in but are also tools to build brand loyalty, ensure customer retention, and meet ESG goals.  

There are diverse regulations on property use and management, from operations and maintenance to firefighting and the environment. While stakeholders with real estate assets must meet these legal requirements to minimise risk, success in these fields will also ensure sustainable and efficient operations.  

See more:

• The Criteria You Need to Pick the Perfect Property Management Agency
• How To Deliver Helpful Property Management Services

Effective Health and Safety Management  

1. Stay Informed with Regulations 

The Ministry of Construction issued Circular 08/VBHN-BXD on the management and use of condominiums in 2019. The document includes the latest regulations on property management and health and safety management and defines the rights and obligations of developers, management agents, residents and visitors. Responsibilities and obligations for safety are clearly stated and differentiated on a case-by-case basis. The Circular also contains regulations on the maintenance and use of building facilities. 

Firefighting and fire safety received significant attention, and the law has specific standards for each type of building. Every building must ensure adequate firefighting facilities (fire extinguishers, automatic fire protection, and emergency exit systems) to receive its licence. Property management agents must ensure their staff receive comprehensive training and should collaborate with authorities to organise practical drills to equip the staff with knowledge and skills.

2. Proptech in Property Management 

Proptech is the use of technical solutions in real estate. It is a means to streamline and improve customer relations through direct feedback and operational tracking. Proptech solutions like Property Cube give residents and occupiers a direct connection to property management teams. This means they can report any faults, but also receive live updates on safety rules and regulations. Proptech solutions allow property managers to collect operational data, track maintenance and replacement timelines carefully, and use tools like carbon dioxide monitors to ensure levels are safe.  

Find out more about Property Cube

3. Green Certifications 

Developers are increasingly implementing design, construction, and operational strategies to obtain green certifications like LEED, WELL or EDGE. These certifications recognise health and safety efforts like energy savings, carbon-emission reduction, and wellbeing measures.  

To deliver green solutions that cater to health and safety, developers must utilise a skilled and experienced agent throughout development and operations. These agents will deliver advice on design and the installation of technical systems and will create operational standards and effective management solutions.  

Conclusion  

From planning to operations, Savills delivers property consultancy and management solutions for diverse property types. Implementing comprehensive systems upholds health and safety, which are essential to sustainable and efficient operations.  

Find out more about our property management services.