Energy-efficient buildings are on the rise, and developers are grappling with how to adapt to climate change. Green certifications, and the construction requirements they uphold, help developers make their properties greener.

While developers are keen to obtain green certifications, they lack the practical knowledge of how to qualify. For example, many developers implementing LOTUS (a green building rating system developed by the Viet Nam Green Building Council), LEED Gold and EDGE need guidance on how to ‘green’ technical and M&E systems, construction materials, and operations.

Technical systems include electrics, air conditioning, ventilation, fire protection, emergency power supply, water pumps, wastewater treatment, and lighting. If properly designed and installed, these systems support stable operations, optimise maintenance and repair costs, and can even reduce electricity consumption.

1. The Consequences of Poorly Implemented Technical Systems

1.1. High electricity costs

Many features could result in high power consumption and costs if improperly installed. An air conditioning system that is too large will consume more energy than necessary, and one that is too small will have to run constantly. Both result in unnecessary use and waste.

1.2. Operational and maintenance issues

Poorly designed systems that do not meet the practical requirements of a property can malfunction, which reduces efficiency and increases repair and replacement costs. Of course, malfunctioning equipment also disrupts operations, which has a direct impact on residents or occupiers.

1.3. Difficulty in calculating electricity costs

If equipment and systems are poorly installed or managed, issues arise, including:

• Overconsumption of electricity.
• Disrupted operations.
• Ineffective energy control, which influences cash flow planning.

2. How Should Technical Systems Operate?

Technical systems should be installed according to the guidelines set by the Vietnamese Technical Regulations (QCVN) from the outset. Proper management optimises performance and reduces costs.

2.1. Regular inspections and maintenance

Regular maintenance that complies with comprehensive standards is essential for operational technical and M&E systems. Proper maintenance ensures smooth and uninterrupted operations and reduced electricity expenditure.

Office or apartment buildings have sophisticated technical systems that are interconnected. As such, all the parts must be working smoothly for the overall system to run efficiently. Specialised and trained teams create and implement maintenance processes, which includes scheduled and tracked inspections and reports. Regularity and traceability are fundamental to operational efficiency.

2.2. Transparent and innovative approach

Modern operational models like automatic control systems, intelligent maintenance plans, and remote monitoring ensure efficient operations. Developers must pick appropriate partners to ensure technical equipment and systems are intelligently managed. Good operational partners implement the appropriate technology, experts, and systems, to complement a project's scope and characteristics. To make informed investment decisions, developers should employ partners who deliver practical insights and objective expert advice.

2.3. Skilled staff with technical expertise

Teams with the appropriate skills are key. Their regular upkeep reduces problems, but they can also detect and resolve any technical issues should they arise. Prompt repair of small problems means that issues do not escalate.

Specialised management processes support these technical teams. They detail what each technician is responsible for, SOPs, and standardised tracking and documentation guidelines. Of course, regular training is also essential to implementing specialised management processes.

Developing specialised technical and operational teams is complex, costly, and time-consuming, especially for developers without property management experience. Therefore, developers should hire skilled consultants to review the design and technical systems, establish management processes, and develop training programs to ensure stable operations and cost optimisation.

As the leading real estate consultancy agency in Viet Nam, Savills implements processes that meet international standards and has a team of experts in fields from M&E and accounting to training and operations. We offer diverse service packages to best meet the needs of investors, developers, and property owners.

Savills property management consultancy services:

• Design and technical system evaluations.
• The creation of management processes, building rules, and employee training programs.
• Budget and service fee structuring.
• Joint/private ownership guidelines.
• Technical system reviews and reporting.
• Facilitating resident and owner committee meetings.

Find out more about our property management consultancy.

See more:

• How To Deliver Helpful Property Management Services
• Why is Management Consultancy Important to Property Value?