Savills 5-star Property Management: Residents & Staff Learn First Aid Skills

Savills Vietnam and Hong Ngoc General Hospital have been ‘Partners in Health’ since October 2019. On First Aid Training days, hospital Doctors come to Savills Managed Properties where residents and staff are coached in general health awareness and ‘first-responder’ skills. Alongside comprehensive first-aid training, the agreement also has Hong Ngoc General Hospital providing a 24/7 emergency health hotline for Savills managed properties.

Residents and staff were impressed by how the visiting Doctor simplified things with theory sessions followed by fun practical learning. This made for a compelling session and gained an enthusiastic response from everyone attending.

Dr. Chu Quang Lien, Head of Emergency Recovery Department Hong Ngoc General Hospital, said: “First aid knowledge is essential and can be life-saving before or more qualified person, an ambulance or doctor is available to help.”

Dr Chu provided basic principles of first aid covering cardiopulmonary resuscitation techniques, including understanding signs of respiratory arrest. Ventilation and respiratory support with cardiopulmonary resuscitation guidelines. And how to successfully manage life threatening emergencies such as electric shock, near-drowning, explosions, fire injuries, etc.

Seasons Avenue residents and Savills staff actively participated under Dr Chu’s accessible and masterly guidance. Afterwards everyone agreed they had a much better understanding and had benefited by learning practical first aid skills and techniques.

“First aid training for residents, and particularly building support staff is essential. This training session has given me the knowledge and confidence to even help children suffering from choking, electric shock, coma and near-drowning. A lot of residents enjoyed discussing common cases with the Doctor and getting his professional insights and advice,” said Seasons Avenue Resident Mrs. Tuyet Nga.

Mrs. Huyen, CT4 Vimeco Apartment staff member shared: “The practical element was hands-on and a lot of fun. The dummy we practiced on was like an actual person so we had to make sure our technique was right, or it wouldn’t respond! I really hope the Property Management Department will organize more training sessions like these on other useful topics for staff.”

Mrs. Vu Kieu Hanh – Head of Savills Hanoi Property Management Department said: “Savills Property Management has resident safety as our top priority, and this is reflected in all Savills Hanoi policies and actions. Through constant improvement we look to retain our position as the leading-edge property management services provider in Vietnam and to support that goal, our primary focus is developing staff skills and expertise. One of our many programs is safety training which helps our people have the right abilities to ensure resident and colleague safety. Empowering staff with knowledge and emergency skills helps them identify hazards before they become emergencies and if disaster strikes, in their being able to respond quickly, decisively and appropriately.”

Link video: http://sav.li/in9

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